Shipping policy

Shipping Policy for ZevPoint

At ZevPoint, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping policy outlined below.

Order Processing:

  1. Orders are processed and shipped within 1-2 business days after receipt of payment, excluding weekends and holidays.

  2. Once your order has been processed and shipped, you will receive an email confirmation with tracking information.

Shipping Methods and Delivery Times:

  1. We offer a variety of shipping options to meet your needs. The estimated delivery time for each shipping method will be displayed at checkout.

  2. Please note that delivery times are estimates and may vary depending on your location, carrier, and any customs delays.

  3. ZevPoint is not responsible for any delays caused by the carrier, customs, or other factors outside of our control.

Shipping Costs:

  1. Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.

  2. In some cases, ZevPoint may offer free shipping promotions or discounts. Please check our website or subscribe to our newsletter for updates on any promotional offers.

International Shipping:

  1. ZevPoint ships to select international destinations. Please note that additional customs fees, taxes, or duties may apply upon delivery, depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the shipping cost.

  2. Please ensure that you provide a correct and complete shipping address. ZevPoint is not responsible for any delays or additional costs incurred due to incorrect or incomplete shipping information.

Lost or Damaged Packages:

  1. If your package is lost or damaged during transit, please contact our customer support team at impact@zevpoint.com or call us at +91 9779750538 within 7 days of the estimated delivery date.

  2. We will work with the carrier to investigate the issue and may offer a replacement or refund at our discretion.

If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at impact@zevpoint.com or +91 9779750538. We are here to help you and ensure a smooth and satisfactory experience with ZevPoint.