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Once your order is dispatched, you’ll receive a tracking link via email/SMS to monitor delivery status

Orders are usually dispatched the same day, Monday to Saturday. Orders placed on a Sunday or a public holiday are dispatched on the next working day. Delivery usually takes 3-4 days, depending on your location. See our Shipping & Exchange policy.

Yes, Zevpoint offers professional installation assistance across most cities for its own chargers. You can place an installation request directly from the website

Address changes are possible before dispatch. Please contact our support team as soon as possible to update your details

The return window and conditions are on our Easy Returns policy page. To start a return, use the return request form.

Refund timelines are on our Easy Returns policy page.

What the warranty covers, and what it does not, is on our Warranty policy page.

You can raise a service request by contacting our support team with your purchase details and a brief description of the issue.

Depending on the issue, Zevpoint may provide remote assistance, on-site repair, or a replacement unit at its discretion.

Contact Zevpoint support for remote diagnosis. If needed, we’ll guide you through the next steps for service or replacement.

Yes, several of our flagship models are ARAI certified, across our range of AC and DC chargers. While the rest of the newer charging models are currently undergoing the formal certification process.

Regardless of the specific certification stage, every Zevpoint product is engineered to conform to the best of International safety standards including ARAI, BIS, & CE norms among others to ensure the highest levels of safety and performance.

Yes, our chargers are compatible with all Type 2 connector electric vehicles sold in India.